General Inquiries

For questions regarding features, pricing, account status, or other general matters, please contact our support team at [email protected]. We also offer a short online form below to capture essential details and ensure a swift reply.

Developer Submissions

Ajonu welcomes collaboration with developers, partners, and integration initiatives. To initiate a formal submission, please use the form below or email our partnerships team at [email protected].

Response Times

Ajonu is committed to timely, clear, and actionable follow-up. The following targets guide our support cadence:

• General inquiries: Acknowledgment within 1 business day; initial substantive response within 2 business days.
• Developer submissions: Acknowledgment within 1–2 business days; comprehensive review within 5–7 business days, depending on complexity.
• Urgent security or critical issues: Priority handling with acknowledgment within 4 hours during standard business hours.

Business days are Monday through Friday, excluding national holidays. If your matter is time-sensitive, please indicate urgency in the subject line or message and we will prioritize accordingly.